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How We Run This Platform and What Applies to You

These terms set out the rules that govern your account and your use of 123bd. Access and eligibility depend on your local law and the region you are in — please read this before you open an account.

Account EligibilityJurisdiction ConditionsWallet and Payment RulesAccount ConductPolicy Updates
123bd How We Run This Platform and What Applies to You
ACCOUNT AND DATA STANDARDS

How We Protect Your Account and Handle Your Data

Your account security and the handling of your personal data are governed by the policies below. We keep these practices consistent and review them when platform or regulatory conditions change.

Data We Hold

We collect the information you provide at registration — name, contact details, and payment method identifiers like your bKash or Nagad number — and we use it only to operate your account and process transactions.

Cookie Use

We use session and functional cookies to keep your account logged in and to remember your lobby preferences. You can manage cookie settings through your browser, though some features may not work without them.

Account Security

Your account is protected by password authentication and OTP verification on login and withdrawal requests. Never share your OTP with anyone — our team will never ask for it through chat or email.

Data Retention and Requests

We retain account records for as long as your account is active and for a period after closure as required by applicable rules. To request access to or deletion of your data, contact support with your account reference.

LEGAL CONTACT PATHS

Reach Us About Policy or Account Questions

If you have a question about these terms, your account status, or a payment dispute, our support team can help. Raise your query through any of the channels below and include your account reference so we can respond accurately.

Live Chat Open the chat widget from any page on 123bd. Give your account ID and describe the policy or transaction issue — our team will respond directly in the chat session.
Email Support Send your query to our support address with your registered email and account number. Policy and legal questions are handled by a dedicated review team with a written response.
Account Help Centre Log into your account and navigate to Help to submit a formal request. This path is the right one for account suspension queries, wallet verification holds, and terms clarification.

Common Questions About Our Terms and Your Rights

These are the questions we hear most often about how our legal terms work, what your rights are, and how to act on them.

Access depends on your local law and the region you are in. We do not confirm legality for any specific location — check whether online casino access is permitted where you are before opening an account.

Log into your account, go to Help, and submit a data access request. Include your registered email and account number. Our team will respond with the information we hold on your account.

We retain records for a period after closure as required by applicable rules. After that retention period, personal data is removed from active systems. Submit a deletion request through account support to start the process.

We notify account holders of material changes via the email address on your account. Continued use after the effective date of a change means you accept the updated terms. Check this page for the current version.

Contact support immediately via live chat or email. Change your password and do not share your OTP. Our team can review login records on your account and place a temporary hold while we investigate.

We store the wallet identifiers you register for transaction matching and withdrawal verification. Full wallet credentials are never stored. Payment processing runs through the bKash and Nagad networks directly.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.